How can I check on my order status?

You may check your order status under 'Orders' in your Major Drop account.

I have made an order. What happens next?

You will receive an order confirmation email with details on your order. Give us up to 1 working day to pack your order before getting a shipping update from us.

During promotional seasons, do expect delays in getting updates on your orders.

My tracking number doesn't work!

Once we have packed your order, we will send tracking details by email. Do give our shipping partners up to 2 working days to update your parcel details.

During promotional seasons, do expect delays in getting updates on your orders.

Can I cancel my order?

Orders placed and paid for are final and cannot be cancelled.

Can I change items in my order?

You may only change or return items based on the terms and conditions of the Returns Policy.