Privacy Policy

I have registered with majordrop.com, are all my personal information secure?

Yes, all personal information provided by yourself during registration and during a purchase transaction completion is kept strictly confidential. 
Major Drop requires basic personal information such as your name, address, email and contact number in order to ensure hassle free delivery.

Will my personal information be utilized other than for shipping reference?

Major Drop may use your email or shipping address to send you occasional promotional information. However, rest assured that your personal information is kept safe within Major Drop.

Are my payment details such as my credit/debit card number secure?

Absolutely. Major Drop currently uses Paypal as the credit/debit card payment option. If you choose to pay via credit/debit card on Paypal, we will receive your payment confirmation. No credit card information is provided to us hence, we do not keep your payment details.

SHIPPING

DURING BUSY SALE PERIODS, DISPATCH TIMES FOR ORDERS MAY VARY UP TO TWO WEEKS. WE WILL POST REGULAR UPDATES ON SHIPPING DELAYS ON THE WEBSITE. PLEASE SEE OUR SHIPPING INFORMATION FOR MORE DETAILS ON APPROXIMATE SHIPPING TIMES.

PRICING 
ALL PRICES ARE CORRECT AT THE TIME OF THE ONLINE PUBLICATION AND PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE. ONLINE PRICING MAY DIFFER FROM PRICES AVAILABLE ELSEWHERE. ALL PRICES, PRODUCTS AND OFFERS INCLUDE GST. UNFORSEEN SUPPLY PROBLEMS OR UNEXPECTED DEMAND MAY OCCASIONALLY RESULT IN STOCK BEING UNAVAILABLE, HOWEVER ALL ITEMS ARE PROMOTED IN GOOD FAITH TO BE AVAILABLE AT THE TIME OF ORDERING. PLEASE BE AWARE THAT SALE ITEMS ARE ONLY AVAILABLE DURING THE SALE PERIOD AND ARE NOT ELIGIBLE FOR RETURN UNLESS DEEMED FAULTY.

CUSTOMS AND IMPORT DUTIES

ANY CUSTOMS OR IMPORT DUTIES ARE CHARGED ONCE THE PARCEL REACHES ITS DESTINATION COUNTRY. THESE CHARGES MUST BE PAID BY THE RECIPIENT OF THE PARCEL.

UNFORTUNATELY, WE HAVE NO CONTROL OVER THESE CHARGES, AND CANNOT TELL YOU WHAT THE COST WOULD BE, AS CUSTOMS POLICIES AND IMPORT DUTIES VARY WIDELY FROM COUNTRY TO COUNTRY.

WE SUGGEST THAT YOU CONTACT YOUR LOCAL CUSTOMS OFFICE FOR CURRENT CHARGES BEFORE YOU ORDER, SO YOU ARE NOT SURPRISED BY CHARGES YOU WERE NOT EXPECTING.

PLEASE NOTE, WE CANNOT ACCEPT RETURNS ON PARCELS WHERE CUSTOMERS DO NOT WANT TO PAY CUSTOMS, SO PLEASE RESEARCH THESE CHARGES BEFORE PLACING YOUR ORDER WITH US.