FREE SHIPPING TO MALAYSIA & SINGAPORE FOR A LIMITED TIME.
USE CODE: MDFREESHIP
How much do I have to pay for shipping?
Standard Domestic Shipping is charged at RM6.00 for orders below RM75.00 and is FREE for orders above RM75.00.
In-store Pick Up is FREE with no minimum purchase. Pick up points are at Major Drop Sunway Pyramid, Major Drop Mid Valley, and Pestle & Mortar Clothing Bangsar. Your order will be ready for collection within 3 working days.
Standard International Shipping to Singapore is charged at RM40.00 (approx. SGD15) for orders below RM500.00 and is FREE for orders above RM500.00.
Standard International Shipping to other countries is charged at RM80.00 (approx. USD20) for orders below RM300.00 and is FREE for orders above RM300.00.
Express International Shipping is charged at a flat rate of RM120.00 (approx. USD30) and is only applicable for orders from the United States.
Can I change my shipping option?
Please email us at email@example.com and provide us with your order number and delivery address. If your order is below RM75.00, you will be required to cover the cost of shipping.
When will I get my order?
For Malaysian orders, the delivery time would take approximately 3-4 working days. An additional 1-2 working days is required for deliveries to East Malaysia or rural addresses.
For Singaporean orders, the delivery time would take approximately 3-5 working days.
For other International orders, the shipping time would take approximately 8-10 working days and may go up to 20 business days. When international orders shipped reach the destination country, they may be subject to customs clearance procedures, which may cause delays.
Need Help Tracking Your Order(s)?
We use various shipping agents for different orders. If your tracking number looks like:
1. NVMY00SNSxxxxxxxxx (18 digits) check with Istore Isend (Malaysia Only)
2. 511xxxxxxxxxxxxx (16 digits) check with DHL E-Commerce (Malaysia Only)
3. EG636274643MY (Alphabets with digits) check with Poslaju (Malaysia Only)
If you've opted for Self Collect at these locations:
1. Major Drop Sunway Pyramid: Call +603 5612 8830 to confirm that your order is ready for collection.
2. Major Drop Midvalley: Call +603 2202 3315 to confirm that your order is ready for collection.
Please give us up to 24 hours for the tracking number to be activated by our respective courier service providers.